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Colleges & Trade Schools Blog

admissions representative on a call with a prospective student
Part 2 – Admissions Phone Skills

The phone has been the primary tool for admissions teams for over 30 years. However, over the past decade, it has undergone a transformation in how we connect with one another. Depending on the generation your prospective students belong to, they may have a different attitude toward the phone. Therefore, it’s essential to provide prospective students with the flexibility to contact you in the manner most comfortable to them.

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